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Heat Pump Repair

Professional Heat Pump Repair in Spokane for Year-Round Comfort

Fast and Dependable Solutions for Every Heat Pump Issue

Maintaining a comfortable home in the Inland Northwest requires a heating and cooling system you can actually depend on. When your equipment begins to falter, finding a team that understands the specific demands of our local climate is essential. At Shaw Plumbing Heating & Air Conditioning, we specialize in Heat Pump Repair in Spokane, bringing years of hands-on experience to every service call. We treat your property with the same level of care and precision we would our own, ensuring your system returns to peak performance quickly and efficiently.

We know that a sudden breakdown can be more than just an inconvenience; it can disrupt your entire day and peace of mind. That is why our licensed and bonded experts focus on providing clear communication and transparent solutions from the moment you call (509) 642-6166. Whether you are dealing with a minor efficiency drop or a total system failure, we are here to offer the professional support you need to keep your living space cozy regardless of the weather outside.

Reach out to our experts at (509) 642-6166 for a free estimate, or reach out and contact us online.

Why Spokane Homeowners & Businesses Trust Our Team for Heat Pump Repairs

When you invite a contractor into your home or business, you are trusting them with your comfort, your time, and your property. We take that seriously. Since 2015, our team has been serving the Spokane Valley, working on heating and cooling systems in single-family homes, rentals, multi-unit buildings, and local businesses. That experience means we understand how local weather, building styles, and usage patterns affect heat pump performance.

We focus on solutions that make sense for the long term. Our technicians take the time to diagnose the problem accurately instead of guessing or swapping parts at random. We explain what is happening with your system, walk you through your options, and answer your questions before any work begins. This approach helps you make informed decisions about repairs, and it helps us deliver results you can rely on.

Our goal is to make the entire visit feel straightforward and respectful from start to finish. We arrive prepared, protect the work area, and keep our job sites as spotless as we can. At the end of the visit, we review what was done and make sure you know how to reach us if anything concerns you. Every repair we complete is backed by a strong warranty, which reflects our commitment to quality workmanship and your peace of mind.

Recognizing the Signs: When to Call for Spokane Heat Pump Service

Early intervention is the key to avoiding costly replacements. Many homeowners wait until their system completely fails before seeking a Spokane heat pump service, but there are often several warning signs that appear beforehand. Recognizing these indicators can save you a significant amount of stress and money. If you notice any of the following, it is time to reach out to our experts:

  • 🔹Inconsistent Temperatures: If some rooms feel like an icebox while others are stifling, your system is struggling to distribute air effectively.
  • 🔹Unusual Noises: Squealing, grinding, or loud clicking sounds often point to mechanical failures or loose components within the cabinet.
  • 🔹Short Cycling: If your heat pump turns on and off rapidly, it is likely overheating or suffering from a faulty sensor.
  • 🔹Unexpected Utility Spikes: A sudden jump in your monthly energy bill usually indicates that the system is working overtime to compensate for a hidden defect.
  • 🔹Ice Buildup: While some frost is normal in winter, heavy ice on the outdoor coils suggests a problem with the defrost cycle or airflow.

Addressing these issues early with professional heat pump repair ensures that minor hiccups don't turn into major disasters. Our team at Shaw Plumbing Heating & Air Conditioning is always ready to provide a thorough diagnostic of your system. We take the guesswork out of HVAC maintenance, providing you with a clear path forward and a free estimate so you can make an informed decision for your household.

Get your home back to peak comfort by calling (509) 642-6166, or you can contact us online at your convenience.

Common Heat Pump Problems We Fix in Spokane Homes & Businesses

Heat pumps work hard in our region, switching between heating and cooling as the seasons change. Over time, that workload can lead to a range of issues. Recognizing the signs of trouble early can help you avoid a complete breakdown and possible damage to other components.

Some of the problems we often see include systems that will not turn on, units that run constantly without reaching the set temperature, and heat pumps that short cycle by turning on and off repeatedly. Customers also call us about loud grinding or squealing noises, strange smells, or outdoor units that are covered in heavy ice. Rising energy bills without an obvious reason are another common sign that something is not working as it should.

Our technicians inspect both the indoor and outdoor components, along with controls, thermostats, and electrical connections, to track down the actual cause of the symptoms. In the Spokane area, we frequently find issues related to extended cold weather, such as icing on outdoor coils, strain on defrost systems, or wear on parts that work hardest during long winters. Whether the issue is electrical, mechanical, or related to airflow, we work to find the source and explain the most practical way to address it.

When a repair is reasonable and safe, we focus on fixing the problem and extending the useful life of your equipment. If we discover that replacement would be a better long-term choice due to severe damage or age, we explain why and outline what that process might look like, so you are never surprised or pressured.

Our Heat Pump Repair Process From First Call to Final Cleanup IN Spokane 

Knowing what to expect when you schedule repair service can make a stressful situation feel more manageable. We structure our process to be clear and predictable, while staying flexible enough to respond to urgent problems. From the first phone call through final testing, we keep you informed so you always know what is happening.

1️⃣ Simplified Scheduling & Arrival

  • When you contact us, our office team will ask a few questions about what you are experiencing. This helps us understand whether the issue is likely an emergency or if it can be scheduled for the same day or a convenient upcoming time. We offer weekend appointments as well, so you have options that fit your schedule. Once your visit is booked, we provide an arrival window and work to keep you updated if anything changes.

2️⃣ Clear Diagnosis & Free Estimate

  • At your appointment, our technician in Spokane will review your concerns, inspect the heat pump system, and run any necessary tests. We look at both the equipment and the conditions around it, such as airflow, power supply, and how the system is being used in your home or business. After we identify the likely cause, we explain our findings in straightforward terms and answer your questions. We then provide a clear written estimate at no cost before starting any repair work.

3️⃣ Professional Repairs, Cleanup & Warranty

  • If you approve the repair, we move forward with the work, using parts and methods that are appropriate for your specific system. For larger or more complex repairs, we can discuss financing options that help you manage the cost over time. Once repairs are complete, we test the system through a full cycle to confirm it is operating correctly. Before we leave, we clean the work area, remove any packaging or old parts, and review what was done, including details about the warranty coverage on the repair. Our goal is for you to feel confident that your system has been addressed carefully and that you know who to call with any follow up questions.

Experience the reliability of our licensed team by calling (509) 642-6166, or simply contact us online today.

Local Knowledge That Keeps Your Property Comfortable Year-Round

The climate in Spokane creates challenges that not every contractor understands. Winters can be long and cold, which means your heat pump may work for extended periods just to maintain a comfortable temperature. Shoulder seasons bring wide swings between daytime and nighttime temperatures, so systems often switch between heating and cooling in short spans of time.

Because our company is based in Spokane’s East Central neighborhood, we are familiar with how these local patterns affect heat pump systems in nearby homes and businesses. We see how older properties with limited insulation place additional demands on equipment, and how commercial spaces with frequent door traffic can drive long run times. This insight helps us look beyond the immediate symptom to understand how your system is really being used.

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Frequently Asked Questions


How quickly can your team get to my home if my heat pump fails?

Response time depends on the time of day, weather conditions, and how many emergencies are already in progress, but we work hard to get to you as quickly as we reasonably can. We provide 24/7 emergency service in Spokane for situations where a loss of heat or cooling is urgent, such as in very cold weather or when vulnerable occupants are present. For many non-emergency issues, we are often able to offer same-day appointments, and we also schedule weekend visits to better match your availability. When you call, our office team will ask a few questions to understand how urgent your situation is and then outline the soonest options. Our goal is to give you a clear expectation so you know when help is on the way.

What will my heat pump repair cost, and do you offer any financial help?

The cost of a repair in Spokane can vary widely depending on what we find during the diagnostic visit, because different problems require different parts, time, and materials. Before any work begins, we provide a free estimate so you can see the expected cost and ask questions about the repair plan. For larger or more involved repairs, we can discuss financing options that help spread costs out, which can be particularly helpful when a breakdown was not in your budget. Our technicians explain what is necessary for safe, reliable operation and what may be optional, so you can prioritize based on your needs. We aim to avoid surprises by communicating clearly before and during the job.

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Can your technicians repair the type of heat pump I have?

Our team works on a wide range of residential and light commercial heat pump systems that are commonly found in Spokane. We service different brands, ages, and configurations, including systems that primarily handle heating, cooling, or both. During your visit, our technician will confirm the system type and check for any manufacturer requirements or part availability that might affect repair options. In most cases, we can diagnose and address the problem directly. If we encounter a system that is outside of typical ranges or is no longer supported by parts, we explain what that means for repair and what alternatives exist, so you can plan the next step.

Will your team keep my home or business clean during the repair?

We know that a messy job site can be just as frustrating as a broken system, so cleanliness is a core part of how we work. Our technicians take steps such as using drop cloths or floor protection where appropriate and keeping tools and parts organized during the visit. We are careful about where we place equipment and how we move through your space, especially in businesses that remain open during service. When the repair is complete, we collect packaging, used parts, and any debris, then clean the area so it is as neat as we can reasonably make it. Many of our customers return to us because they appreciate that we treat their property with respect.

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Over 1,000+ Google Verified 4.9 Star Reviews.

  • They were very knowledgeable, courteous and kind.
    "I highly recommend this company to anyone who needs work done and need it done right the first time!"
    - Dale B.
  • They were so friendly and professional, and didn't even charge us!!
    "It turned out we had accidentally turned it off, and wasn't broken after all."
    - Kristen H.
  • Will use again!
    "The work looks good and they have a warranty they stand behind."
    - Advanced Radon Technologies
  • Hopefully not soon, but will call again should we need help. Very good.
    "Our experience with Shaw and technician Clay Cottrell was excellent."
    - James D.
  • Thank you Shaw plumbing for providing such excellent service!
    "Shaw, plumbing heating and air hands-down, the friendliest group of trustworthy individuals that are highly skilled and motivated to do an excellent job."
    - Dougie B.
  • I was very pleased with his knowledge and expertise.
    "Jason did a great job and will be my go to guy if I need anything else. Highly recommend!"
    - Tim
  • They do great work and are very professional.
    "This is the third plumbing project that Shaw Plumbing has done."
    - Richard B.
  • The conversations with David were pressure-free and I trusted his advice.
    "We are very happy with the service provided by David and we will continue to seek him out for future projects."
    - Jacqueline S.